Questions, answered.

Paladyn is a prevention-first, AI-driven revenue cycle platform — plus the advisory work behind it. Instead of chasing denials after they happen, our engines predict and prevent them before claims go out, recover the few that slip through, and keep your payer intelligence current. The philosophy is simple: prevent, not pursue.

Protected health information is processed and stored only inside our HIPAA-eligible AWS environment, reached through a secure SFTP intake. It never touches this website, email, file shares, logs, or AI tools. Data is encrypted in transit and at rest, access is least-privilege with multi-factor authentication, and activity is recorded in tamper-evident audit logs. See the Trust Center for the full picture.

Today we operate as a HIPAA Business Associate. We are building toward HITRUST certification and a SOC 2 Type II examination, and the underlying controls are already implemented — encryption, least-privilege identity, audit logging, immutable backups, and controlled change. We are transparent about what is in place versus in progress; it is all laid out in the Trust Center.

Through the standard healthcare data your systems already produce — 837 claims, 835 remittances, 276/277 status, 270/271 eligibility, and 278 prior authorization — exchanged over a secure SFTP intake. It is designed to work alongside clearinghouses and your existing EHR rather than replace them.

Prevention-first, by design. We favor a subscription plus an outcome-aligned component tied to recovered dollars, rather than a pure percentage-of-collections model — because paying only to chase denials rewards pursuing them instead of preventing them. We'll tailor the model to your size and goals.

Either. Every engine runs standalone, and they get smarter together on the shared Aegis foundation. Many organizations start with denial prevention or price transparency and add from there.

It depends on your data and scope, but onboarding is intentionally light: a secure SFTP feed and read-only access to the data the engines need, rolled out in phases so you see value early.

No. This site is informational only. The calculator and forms here are PHI-free — they take aggregate numbers and contact details, never patient information.

Hospitals, health systems, and physician groups that want to move their revenue cycle from reactive collections to proactive prevention.

Request a revenue cycle assessment and we'll show how Paladyn would apply to your denials, AR, and payer mix. We're also taking on a small number of design partners who want to shape the product.